FAQ

When will my order ship?
We typically process orders within 3 business days. You’ll receive an email with tracking details as soon as your package ships.

Do you accept returns?
Yes! If your item is in good condition, you can return it within 7 days of delivery. Please note that buyers are responsible for return shipping costs.

How can I reach customer service?
Call us at 817-422-8350 (Monday–Friday, 8 AM – 5 PM CST), or email us at jeff@jclarkerodgers.com. We’re happy to help! 

Where are you located?
Our business is based in Midlothian, Texas. Our online store is open 24/7 for shopping.

Do you offer exchanges?
At this time, we do not offer direct exchanges. Instead, we recommend returning the item you don’t want and placing a new order for the item you’d like.